date of revision: 25.12.2023
Introduction
Welcome to InnoBlend (the “APP”). We are committed to protecting and respecting your privacy. We take your privacy seriously and we will collect, process and use your personal information to provide the services only after obtaining your consent.
Please read this notice carefully to understand what we do. If you do not understand any aspects of our Privacy Policy, please feel free to Contact Us or as described at the end of this Policy. Please note that your use of our APP is also subject to our Terms of Service.
Third Party Sites
This Privacy Policy applies only to information we collect at and through the APP. Our APP may also contain links to third party sites that are not owned or controlled by us.Please be aware that we are not responsible for the privacy practices of such other third party sites. We encourage you to be aware when you leave our APP and to read the privacy statements of each and every website that collects personal information.
1. Information we collect
1.1 The information we gather can be categorized into two types: "voluntarily provided" information and "automatically collected" information. "Voluntarily provided" information pertains to data that you knowingly and actively share with us while using our APP and its related services. We will seek your consent when collecting such information, and you have the option to choose whether or not to provide it. "Automatically collected" information, on the other hand, refers to data sent automatically by your device while using our APP and its associated services. This automatically collected information is essential for us to deliver the APP services, and we will collect it to the minimum extent necessary.
1.2 Types of Information we collect
a. Log Data
When you use our APP and connect to our servers, we may collect certain standard information from your device automatically. This includes your device's IP address, type, and version, as well as your activities within the APP and the timestamp of those activities. Additionally, if you come across any errors while using the APP, we will collect relevant data about the error and the circumstances surrounding it. This may include technical details about your device, the actions you were performing when the error occurred, and other technical information related to the issue. Please note that you may or may not receive notifications about these errors, either immediately or afterwards, informing you of their existence and the nature of the error.
Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.
b. Personal Information
We may ask for personal information: When you use APP functions, you are required to log in — which may include one or more of the following:
• The third-party profiles of Apple or Google or Discord or Patreon
When you contact us — which may include one or more of the following:
• Your log data (for debug)
c. User Account
In order to use the APP, you can register your account by using a third-party's account, such as Apple, Google, Discord, Patreon (each “Connected Platform” and collectively, the “Connected Platforms”), or you can apply for registration directly from the APP.
(1) Third-party account registration: If you sign up for our APP using an account from a Connected Platform, you have agreed to give us specific permissions to access certain data and information collected by that Connected Platform. The permissions granted may vary depending on the specific Connected Platform you are using. We collect this data and information to verify your registration on the Connected Platform and ensure the secure use of our APP.
Please be aware that any personal information you share through the Connected Platform is subject to the privacy policy of that platform. It is important to note that any information you disclose in public interactions, such as your screen name or ID, or any images or photos, will be publicly accessible and not considered confidential or protected.
(2) Email Address. If you apply for registration directly from the APP, we need to collect your email address from the registration form, and then send a verification code to your email address in order to complete your registration.
d. User Generated Content
We consider “user-generated content” to be materials (text, image or video content) voluntarily supplied to us or created by our users for re-publishing on other third-party social media channels (hereinafter referred to as “User Generated Content” or “Creation”). All User-Generated Content is associated with the account or email address used to submit the materials.
Please be aware that any content you submit for the purpose of publication will be public after posting. Once published, it may be accessible to third parties not covered under this privacy policy.
e. Payment data.
Purchase transactions are done through the Third Party Payment System, you shall carefully read their payment terms, terms of services, private policies and any other related terms. We do NOT collect your payment information directly.
f. Device Information.
We may collect information about your mobile device and internet connection, including your device's unique device identifier, operating system, browser type, and mobile network information.
2. How We Collect It
When you access, and use the APP, we may obtain the collection of information with different kinds. Please note, the technologies for collection are entirely from the third parties and the technologies they use for automatic information collection may include:
a. Cookies (and similar technologies). When you access our APP, we transmit one or more "cookies" to your computer or another device. A cookie is a tiny file that contains a sequence of characters and is sent to your computer when you visit a website. Upon returning to the website, this cookie enables the site to recognize your web browser. Cookies can store distinctive identifiers, user preferences, and other data. You have the option to configure your browser to reject all cookies or to notify you when a cookie is being sent. Nonetheless, certain website features or services may not operate correctly without the use of cookies.
b. Web Beacons. Pages of the APP may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages and for other related APP statistics.
3. How We Use Your Information
3.1 We collect information from you for the following purposes:
a. Fulfill any other purpose for which you provide it, and for the purpose of acquiring services provided by the APP.
b. Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
c. We may notify you when APP updates are available, and of changes to any products or services we offer or provide through it.
d. We may send you information about surveys, sweepstakes, promotions, and contests, as well as newsletters or other communications.
3.2 The usage and device information we collect helps us to improve our services and to deliver a better experience by enabling us to:
a. Estimate our audience size and usage patterns.
b. Recognize you when you use the APP.
c. Optimize and upgrade the APP, improve the fluency for APP usage.
If we decide to change the purposes of processing specified above, we will inform you of such changes PRIOR to using your personal information within the newly set purposes and ask for your separate consent if required by the applicable laws.
3.3 Please note that despite our best efforts to protect your information, no system or network is completely immune to risks. This includes potential threats such as phishing, viruses, identity theft, cyber-attacks, or server damages caused by unforeseeable circumstances like war or uncontrollable events. While we will make every effort to safeguard your information, we cannot be held responsible for any risks, losses, or damages resulting from such unforeseeable events.
In the event of any unforeseeable events, we will promptly inform you of the situation, including the potential impact and the remedial measures we have taken. We will strive to provide this information in a timely and easily accessible manner. Additionally, we may be required to disclose such incidents and relevant details to regulatory authorities as stipulated by applicable laws.
4. Third-Party Information Collection
4.1 When you use the APP, certain third parties may use automatic information collection technologies to collect information about you or your device. Third parties that we use to collect data regarding APP users include:
a. Firebase Crashlytics , which helps track, prioritize, and fix APP stability issues.
b. Google, which helps verify your identity and provides social login options to access our APP.
c. Apple, which helps verify your identity and provide social login options to access our APP.
These third parties may use tracking technologies to collect information about you when using this APP.
4.2 We do NOT control these third parties' tracking technologies or how they may be used. Please read their privacy or data policies carefully to protect your information and privacy. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
5. Data Retention and Transfer
5.1 The “Creations” will be stored in our server for only 7 days, once exceeding 7 days, it will be automatically deleted by us. Contents you post, including but not limited to your avatar, nickname, will be stored on a remote server until you voluntarily delete them.
We retain your personal information for the necessary duration based on our intended usage, as outlined in this privacy policy. For instance, if you have provided personal information while creating an account, we will hold onto this data for as long as your account is active within our system. Once your personal information is no longer needed for this purpose, we will either delete it or anonymize it by removing any identifying details.
WE HEREBY WARRANT THAT ALL DATA AND INFORMATION TO BE COLLECTED UNDER THIS PRIVACY POLICY SHALL BE RETAINED FOR THE SHORTEST TIME PERIOD AS NECESSARY TO FULFILL THE PURPOSE FOR WHICH SUCH DATA AND INFORMATION IS PROVIDED, IN COMPLIANCE WITH REQUIREMENTS SET OUT IN [PERSONAL DATA (PRIVACY) ORDINANCE].
5.2 If you are from the EU, it is important for you to know that the transfer of your data to the recipients in these countries is secured either by the participation on the basis of standard contractual clauses adopted by the European Commission and compliant with the EU data protection laws. By using our Services, you agree to such transfer and processing within the purposes set herein.
6. Disclosure of Your Information
6.1 We may disclose personal information that we collect or you provide without restriction under these circumstances:
a. To our subsidiaries and affiliates, where your consent is hereby expressly given.
b. To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
c. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our APP users is among the assets transferred.
d. To fulfill the purpose for which you provide it.
e. For any other purpose disclosed by us when you provide the information.
f. With your consent where applicable laws require so.
g. To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
h. To enforce our rights arising from any contracts entered into between you and us.
i. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, our customers or others.
7. How You Can Manage or Delete Your Information
7.1 You have a right to access your personal data and right to data portability. This means you have a right to request from the APP towards your personal data in a structured, commonly used and machine-readable format.
7.2. You have a right to request from the APP to rectify your personal data. This means you can require all the inaccurate personal data concerning you being corrected. You can also complete the personal data if needed.
7.3 Withdraw your consent. You can withdraw your consent for the collection and processing of your personal data by us at any time by contacting us at: <a href="mailto:[email protected]">[email protected]</a> without affecting the lawfulness of processing based on consent before its withdrawal. After we receive such a withdrawal request from you, we will process it in a timely manner and we will no longer process your personal data, unless otherwise is set by law.
8. European Privacy Rights
8.1 If you are a resident of the European Union, you will benefit from any mandatory provisions of the law of the country. You may have certain additional rights with respect to your personal information under the General Data Protection Regulation (Regulation (EU) 2016/679) (the “GDPR”). Nothing in this Agreement, including the paragraph above, affects your rights to rely on such mandatory provisions of local law.
8.2 You may contact us at <a href="mailto:[email protected]">[email protected]</a> to exercise any of the above rights. We may request specific information from you to confirm your identity, and in some circumstances, we may charge a reasonable fee for access to your information.
8.3 If you believe that our processing of your information is inconsistent with your data protection rights under the GDPR and we have not adequately addressed your concerns, you have the right to lodge a complaint with the data protection supervisory authority of your country.
9. Children's Policy
9.1 General age limitation. The APP is not intended for children under 18 years (in certain cases this age might be different due to legal requirements in the jurisdiction of your place of domicile, collectively, “Minimum User Age”) of age, and we do not knowingly collect personal information from children underMinimum User Age . If you are under the Minimum User Age, please do not attempt to register for this APP or provide any personal information about yourself to us. If we learn we have collected or received personal information from a child under Minimum User Age without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under Minimum User Age, please contact us at <a href="mailto:[email protected]">[email protected]</a>.
9.2 Age limitation for EU residents. Due to requirements of the EU General Data Protection Regulation you shall be at least 18 years old in order to use our Services. To the extent prohibited by applicable law, we do not allow use of the Service by EU residents younger than 18 years old, unless with the parent's/guardian's permission.
10. Changes to Our Privacy Policy
In order to ensure the proper provision of our services and compliance with relevant laws, we may periodically update our privacy policy. We will notify you of any such updates through various means, such as displaying notifications or communicating directly with you. Therefore, we recommend that you regularly visit our privacy policy page to stay informed about any changes. If you do not agree with the updated privacy policy, you have the right and are advised to immediately cease using the APP. Please note that if you continue to use the Services within a reasonable time after receiving notifications of an update, it will be considered that you have accepted all the amendments, unless the APP is legally obligated to obtain your explicit consent for the changes.
11. How to Contact Us
To ask questions or comment about this privacy policy and our privacy practices, contact us at: [email protected]